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We have always tried to be approachable. Get in touch and we'll do our best to help.

General enquiries

If you would like to talk to us, please call +44 (0)1225 470281. Our phones are managed by people rather than computers and we are here from 09:00-17:30 Mon-Fri and 10:00-17:00 on Sundays (UK hours). Or send an email to


If you would like to write to us, our postal address is Kings Court, Parsonage Lane, Bath, BA1 1ER, United Kingdom.

Social Media

Please scroll to the bottom of this page for our Facebook and Twitter feeds.

Client Sales

If you are a hospitality business and would like to know more about how our mystery guests can support your business, please call +44 (0)1225 470999 or go to

Interested in being a mystery diner?

Apply to join

“When you work as a mystery diner you have to pay attention to all the little things, for example the state of the cruet, whether the windows are clean, how long it takes for a staff member to answer the phone. It makes you more discerning as a diner. When I dine out now I do tend to notice everything from names and descriptions of the staff, to the portion sizes and whether descriptions on the menu match the dish that arrives.”

Fleur, Diner 18030