We have always tried to be approachable. Get in touch and we'll do our best to help.
If you would like to talk to us, please call +44 (0)1225 470281. Our phones are managed by people rather than computers and we are here from 09:00-17:30 Mon-Fri and 10:00-17:00 on Sundays (UK hours). Or send an email to firstname.lastname@example.org
If you would like to write to us, our postal address is Kings Court, Parsonage Lane, Bath, BA1 1ER, United Kingdom.
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If you are a hospitality business and would like to know more about how our mystery guests can support your business, please call +44 (0)1225 470999 or go to www.hospitalityGEM.com
“When you work as a mystery diner you have to pay attention to all the little things, for example the state of the cruet, whether the windows are clean, how long it takes for a staff member to answer the phone. It makes you more discerning as a diner. When I dine out now I do tend to notice everything from names and descriptions of the staff, to the portion sizes and whether descriptions on the menu match the dish that arrives.”Fleur, Diner 18030