With over 6000 downloads and counting, our mystery guests love using HGEM Go to browse and book visits on the go. HGEM Go makes mystery dining more convenient, accessible, and fun. You can download the app and check out all of the benefits and features below. Happy dining!

Download Links

To download the app, either scan the QR code below or click on the button under the relevant image to take you through to Google Play or App Store.


Quicker & Easier to use

  • You can browse, book & complete reports on the move
  • Use your phone's location to find nearby visits
  • Upload photos and receipts directly from your camera
  • Record calls directly to the visit report

User-friendly design

  • Intuitive browsing makes it easier than ever to find and book your favourite visits
  • The app guides you through all stages of the visit step-by-step, from preparation to completion
  • Interactive and dynamic design to meet the expectations of the modern mystery diner


Browse available visits in a list-view or map-view

Filter visits by location, date or by recently added visits

Keep track of your upcoming visits with a calendar-view

View your list of locations, status and points on the app

View your visit history

Reschedule or cancel visits

Save and return to a partially completed report

Preview the questionnaire and briefing images

Filter by experience types e.g. dine, drink, event (coming soon!)

Notifications (coming soon!)


  • How can I get the app?

    There are QR codes and links on this page that will take you through either to Google Play or the App store. You could also search for 'HGEM Go' on your app store. From there you can install the app onto your phone.

  • Which countries can I use the app in?

    The app is currently live in the following countries: Australia, Austria, Belgium, Czech Republic, Egypt, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, Qatar, Saudi Arabia, Spain, Finland, Estonia, Cyprus, Iceland, Israel, Malta, Switzerland, Turkey, Norway, Poland, Slovakia, South Africa, UAE, UK, USA.

  • Will there be more features added to the app?

    Yes! We're currently working on implementing notifications and an improved filtering system, so you could browse visits by experience type (e.g. dine, drink, stay overnight, event, etc.). Coming soon!