HQ Theatres and Hospitality Bath Ales Geronimo Inns
Flat Iron Carluccios Richoux
Tossed Flat Iron Food & Fuel
Sodexo Cosy Club Carluccios
Wagamama CH&Co Brewdog
St Austell Brewery Ceviche Tampopo
St Austell Brewery Cosy Club CH&Co
Richoux Itsu Everyman
Richoux CH&Co Bath Ales
New World Trading Co. Geronimo Inns Youngs
Tampopo Flat Iron Richoux
Bath Ales Youngs Anglican Country Inns

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

Are you a client looking for our services?

What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate