It's that time of the year where the hospitality industry starts planning for Christmas! Have your sleigh on how you want your Christmas party to look like this year in our latest survey. 🥳

Dishoom Punch Pubs Hard Rock Cafe
Lounges Peach Pubs HQ Theatres and Hospitality
Pret Lounges Itsu
Itsu Pret Tampopo
Greene King Lounges CH&Co
Tampopo Hard Rock Cafe Lounges
Hard Rock Cafe Brewdog Lounges
Punch Pubs Itsu CH&Co
Frog Pubs CH&Co HQ Theatres and Hospitality
Punch Pubs Dishoom Tampopo
Punch Pubs Brewdog Itsu
Peach Pubs Hard Rock Cafe CH&Co

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Eat out on us in return for your observations

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

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Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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