Flat Iron Wembley Stadium Pret
Flight Club Wagamama Bristol Lido
Bristol Lido Comptoir Group Flight Club
Sky Sport Bristol Lido Brewdog
CH&Co HQ Theatres and Hospitality Everyman
Itsu Everyman Wembley Stadium
Cosy Club Comptoir Group Peach Pubs
CH&Co Sky Sport Wagamama
Comptoir Group CH&Co Brewdog
Sky Sport Cosy Club Pret
Peach Pubs Punch Pubs Wagamama
Punch Pubs HQ Theatres and Hospitality Peach Pubs

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

Latest from our Blog

Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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