Got Christmas Party plans? We want to hear em'! Check out our new 'Let us snow your Christmas party plans' survey here.

Punch Pubs Everyman Dishoom
Brewdog Everyman Comptoir Group
Sky Sport Dishoom Bristol Lido
HQ Theatres and Hospitality Dishoom Peach Pubs
Vacherin Pret Cosy Club
Wagamama Lounges Brewdog
Comptoir Group Lounges Wagamama
Everyman Bristol Lido Everyman
Itsu Dishoom Everyman
Lounges Wagamama Pret
Flat Iron Everyman Pret
Punch Pubs Wagamama Bristol Lido

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.

So how does it work?

What we need from you

Here are the basic requirements:

Where we operate

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Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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