Got Christmas Party plans? We want to hear em'! Check out our new 'Let us snow your Christmas party plans' survey here.

Peach Pubs Dishoom Brewdog
Wembley Stadium Dishoom Cosy Club
Cosy Club Peach Pubs HQ Theatres and Hospitality
Lounges Vacherin Peach Pubs
Flat Iron Everyman Bristol Lido
EL&N CH&Co Wembley Stadium
Cosy Club Bristol Lido Punch Pubs
Dishoom HQ Theatres and Hospitality Vacherin
Punch Pubs Pret Everyman
Dishoom Pret Itsu
Lounges Brewdog Sky Sport
Everyman Sky Sport Cosy Club

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

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Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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