Itsu Punch Pubs Wagamama
Pret Vacherin HQ Theatres and Hospitality
Flat Iron Dishoom Brewdog
CH&Co Brewdog Wembley Stadium
Punch Pubs Wembley Stadium Flat Iron
Bristol Lido Comptoir Group HQ Theatres and Hospitality
Brewdog Wagamama Everyman
Bristol Lido Wagamama Lounges
Sky Sport Punch Pubs Everyman
Cosy Club HQ Theatres and Hospitality Peach Pubs
Punch Pubs Everyman Vacherin
Pret Cosy Club Punch Pubs

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

Full cover

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world map showing locations where mystery dining is most active

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Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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