Pret HQ Theatres and Hospitality Flight Club
EL&N Itsu Bristol Lido
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Flight Club CH&Co Bristol Lido
HQ Theatres and Hospitality Brewdog Dishoom
Sky Sport Pret Lounges
Wembley Stadium EL&N Peach Pubs
Dishoom Wembley Stadium Flight Club
Bristol Lido Flight Club Wagamama
Everyman HQ Theatres and Hospitality Flight Club
HQ Theatres and Hospitality Vacherin Flat Iron
Cosy Club Vacherin Itsu

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.

So how does it work?

What we need from you

Here are the basic requirements:

Where we operate

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Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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