Peach Pubs Cosy Club Everyman
Everyman Vacherin Brewdog
Cosy Club Flat Iron Lounges
HQ Theatres and Hospitality Brewdog Sky Sport
Comptoir Group CH&Co Vacherin
Cosy Club Sky Sport Wembley Stadium
Vacherin EL&N CH&Co
CH&Co EL&N Itsu
Brewdog Punch Pubs Sky Sport
HQ Theatres and Hospitality Flight Club Comptoir Group
Wembley Stadium Everyman Punch Pubs
Dishoom Itsu Flat Iron

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

Latest from our Blog

Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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