Hard Rock Cafe Dishoom Sodexo
Dishoom Tampopo Peach Pubs
Sodexo Lounges Greene King
Greene King Flat Iron Cosy Club
Wagamama Everyman Cosy Club
Flat Iron Everyman Greene King
Flat Iron Greene King Tampopo
Wagamama Frog Pubs Cosy Club
Frog Pubs LEON Sodexo
Itsu Cosy Club LEON
Tampopo LEON Everyman
Brewdog HQ Theatres and Hospitality Peach Pubs

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

Latest from our Blog

Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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