Youngs Shepherd Neame Peach Pubs
Ping Pong Tossed Sodexo
Tossed Flat Iron HQ Theatres and Hospitality
Cosy Club Food & Fuel Red’s True BBQ
Carluccios Cosy Club Sodexo
LEON HQ Theatres and Hospitality Anglican Country Inns
Tampopo Flat Iron Sodexo
Tampopo Everyman Peach Pubs
Youngs LEON Cosy Club
Flat Iron St Austell Brewery Everyman
Greene King Carluccios CH&Co
Youngs CH&Co Randall & Aubin

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

Are you a client looking for our services?

What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate